How to request a warranty repair or replacementUpdated a day ago
Step 1: Review the warranty policy
Before starting a claim, review NutriMill's warranty policy to understand coverage, exclusions, warranty timeframes, and service requirements:
Review NutriMill's warranty policy
Step 2: Complete the warranty claim form
If your issue appears to qualify for warranty service, submit the warranty claim form:
Step 3: Gather your information
Have the following information ready before submitting your claim:
- Product name and model
- Product serial number
- Purchase date and proof of purchase or receipt
- A clear description of the issue
- Clear photos showing the damage or defect
Step 4: Follow the service team's instructions
After you submit the claim, the NutriMill Service team will review the information and contact you with next steps. They will determine whether the request qualifies for warranty service, repair, replacement parts, or a replacement unit.
If the service team needs the physical product returned, they will provide shipping instructions. Do not send the product before receiving those instructions.
Warranty approval, repair, replacement parts, and replacement units are subject to service-team review.