How to request a warranty repair or replacementUpdated 6 days ago

Step 1: Review the warranty policy

Before starting a claim, review NutriMill's warranty policy to understand coverage, exclusions, warranty timeframes, and service requirements:

Review NutriMill's warranty policy

Step 2: Complete the warranty claim form

If your issue may qualify for warranty service, select the claim form link on the warranty policy page:

Submit a Warranty Claim Here

Step 3: Gather your information

Have the following information ready when the form requests it:

• Product name and model
• Purchase date and proof of purchase when available
• A clear description of the issue
• Clear photos showing the damage or defect when relevant

The form or service team may request additional information needed to review the claim.

Step 4: Follow the service team's instructions

After you submit the claim, the NutriMill Service team will review the information and contact you with next steps. They will determine whether the request qualifies for warranty service, repair, replacement parts, or a replacement unit.

If the service team needs the physical product returned, they will provide shipping instructions. Do not send the product before receiving those instructions.

Warranty approval, repair, replacement parts, and replacement units are subject to service-team review.